Sunday’s thoughts of born vs made reminds me that we are, all of us, a product not just of our DNA but also those who have shared our lives. I am who I am because many talented people invested in me, both personally and professionally.

I thought of this again today when Tammy reminded me I’d forgotten her 20 year service anniversary with Kinko’s.

Twenty years ago, Tammy walked into the Kinko’s I was managing in Harvard Square and immediately became a key team member. She capably wrangled production on machines we’d laugh at today, all the while helping customers accomplish their dreams. New city, new store, new teams have happened in the interim, but she’s still working to delight customers daily. Congratulations!